The Challenge: Training Bottlenecks in a Demanding Environment
Michelle Hajovsky, Director of Training at a major national employer, faced a critical challenge: her L&D team was drowning under the complexity and volume of training content creation. Demand for modern, relevant, and engaging training was surging—but outdated processes, limited resources, and cumbersome workflows kept the team in reactive mode.
Key Pain Points
- Design Time Lag: "The part of our process that is the most complex and takes us the most time is designing training," Michelle explained.
- Complex Documents: Condensing 20+ page RFPs and dense HR policies into usable, learner-friendly formats was inefficient and exhausting.
- Soft Skills Gaps: No scalable way to practice emotionally charged conversations, like delivering difficult performance feedback.
- Video Limitations: Traditional production was costly and slow—too sluggish for fast-moving content needs.
The result? The L&D team couldn’t keep pace, leaving employees without timely, high-impact learning experiences.
The Neesh Solution: AI-Enabled Transformation
Neesh applied its Automate → Augment → Transform methodology to completely reengineer how the department designed, produced, and delivered training.
Automate: Streamlining the Heavy Lifting
- AI Literacy Training: Through Neesh’s Foundation Series, the team learned to think in prompts, identify repetitive work, and turn design tasks into AI-first workflows.
- Role-Aligned Digital Teammates: Each participant built a "Curriculum Designer" GPT—trained to operate like a senior instructional designer.
- Content Blueprinting: ChatGPT handled rapid ideation, outlining, and drafting of full training modules—objectives, scripts, assessments—within hours.
Augment: Expanding Capability and Format
- Video Automation: HeyGen transformed AI-generated scripts into avatar-led videos, cutting production time from 3 weeks to just hours.
- On-the-Go Learning: NotebookLM converted static documents into 18-minute internal podcasts—enabling learning during commutes or between meetings.
- Skill Simulation: Speechcraft delivered AI-powered role-play scenarios for soft skills, giving managers safe, scalable practice environments.
Transform: Redefining the L&D Function
- Built a library of on-demand, multimedia training packages that were:
- Format-flexible (video, text, audio)
- Language-adaptive
- Role-specific
- AI-curated with human-edited polish
- Format-flexible (video, text, audio)
- Shifted the L&D team’s role from content producers to architects of scalable learning ecosystems—focused on quality, strategy, and innovation.
The Impact
⏱ Time-to-Launch Reduced
4–6 weeks of development collapsed to 2–3 days.
🎯 Content Diversity Increased
Multiple learning formats—video, podcast, and transcript—now cater to varied learner preferences.
📈 Strategic Value Restored
With AI covering the first 80% of the work, the team focuses on closing skill gaps, measuring impact, and refining strategy.
🗣 Soft Skills at Scale
Managers now practice challenging conversations in AI-driven environments before applying them in real life.
Michelle’s Feedback:
"The ability to offload the first 80% of any task to AI is game-changing. It frees up our mental capacity to focus on the human part—quality, accuracy, and strategic insight."
Why It Works: The Neesh Methodology
Phase
Action & Value
Automate
Used AI to handle the heavy lifting of content structuring, scriptwriting, and multimedia generation.
Augment
Expanded human capability with AI-driven tools for video, audio, and simulation—improving both scope and quality.
Transform
Embedded AI-first workflows into the L&D operating model, enabling agility, scale, and sustained innovation.
What Makes Neesh Different
We don’t just add AI tools—we redesign how teams operate.
Our Automate–Augment–Transform approach ensures AI becomes a trusted teammate, unlocking speed, variety, and capacity—while keeping the human-first focus that drives engagement and adoption.
This wasn’t a tech upgrade—it was a reinvention of how training is imagined, built, and delivered.